We are really thrilled with how the backyard looks! All of our friends and family also think it is incredible – they can’t believe the transformation. Your company and everyone who works with you have been extremely professional and a pleasure to work with.

Brian & Shelly

Thornhill

Mike R

Toronto

For anyone looking to design and install a pool, you probably know how intimidating and confusing it can all be with the myriad of information, alternatives and decisions concerning a pool project that have to be made. After having several pool companies come to give us their opinion, your company stood out among the rest. Poolcraft was the first company that sat down with us and really took the time to explain all our options with respect to pool design, type and equipment choices that had to be made. Jason not only explained the equipment choices but recommended a virtually maintenance free, state of the art cartridge filter system that left me with with little or nothing to do, except enjoy my pool with my family and friends. And if you want references, well, it is not hard to find a pool in the neighbourhood that Poolcraft hasn’t built and that the neighbours are raving about.

Thank you Jason and your professional, courteous and highly skilled staff for the tremendous and extremely successful work you did on our pool project. You kept the construction site safe and clean and construction of the pool was exactly as we wanted it, with every step being completed on time. Of course, I always knew you were only a phone call away if I had to speak with you.
Before, during and after the pool construction we have been extremely pleased with the level of service from owners, managers and workers.
We would highly recommend Poolcraft to our friends and anyone in the market for a pool. Once again, thank you for making the ownership and maintenance of our pool so carefree and easy.
Look forward to another year of wonderful service.

Joseph and Gabriella, Upper Thornhill Esates, 2010

Dear Jason & Jim;

As spring now approaches we can hardly wait to open our new pool.

We know this may be a little late but we feel strongly about how well you guys performed with the installation of our pool.
With the installing of the large retaining walls & the installation of our pool you & Jim did not falter in any way. What you said you would deliver with on time delivery & installation you met every commitment.

Every phase of the installation was installed with very capable technicians dedicated in providing a good installation for the home owners & Jim was there every step of the way. You guys are a class act & you should be very proud of all your team members.

As you are aware we wanted the latest in pool technology including the VVVF drive motor & remote controls. We could not be more pleased.

This was our 9th pool installation for us but the 1st with Poolcraft.Your company has been hands down the very best we have ever dealt with & would highly recommend you to anyone without hesitation. Your company has very good Execution Methods & strong Leadership.

Very Impressive!!!
Thanks Very Much,
Bernie & Joanne.

Next to a house, a pool is the most expensive investment that we have made. Knowing little about the construction process and having no contacts in the industry, it’s a “scary” if not daunting task, selecting the right company. We narrowed our choices to two companies, based on colleagues’ experiences and final quotes. From the outset, I was very impressed with Pool Craft; Professional and personal in their approach; How does a company survive without advertising and solely by word of mouth? They must be really good; Price was fair and more than competitive. So we chose Pool Craft.

Jason promised us a completed date and finished in advance. Communication was fantastic throughout the entire construtction process and I always felt that we were a valued customer. Jim and everyone associated with the crew that completed the “hands on” construction of our pool were fabulous. Everyone was approachable, polite, courteous and they left the site clean by the end of the day. Even neighbours have commented on the quickness, professionalism and quality of work of the Pool Craft crew.

Now we are enjoying our pool on a daily basis and don’t regret for a second the decision to choose Pool Craft. The pool looks wonderful and we wish to thank all the staff of Pool Craft for the excellent service. Thanks Jason and Jim. Highly recommended!
Enjoying the water,
Dave and Chrystal

Hi Jason,

Hope you and your family are doing well. Everybody on our end is doing great. I should have contacted you weeks ago and now that it is Christmas I feel that this is the time to express myself to those that have impacted our lives. When I look back on the year, so many events have occurred, including being blessed with the ability to purchase a pool and the lifestyle that comes with it. You will not believe how much I miss the pool, in fact I can’t believe how much “I” miss the pool. I would like to take this opportunity to thank you. Not only are we the proud owners of a beautiful Pool Craft pool, but, you are definitely a man of your word. Your gesture of minimally charging us for the safety cover, as well as, remembering our conversation regarding cleaning and closing, has gone a long way. The answer to your question a couple of months ago while sitting in our family room, “Are you happy with the product and the service?”, can be answered with absolute honesty….YES, 100%. We would highly recommend your company and wish you and everyone involved in Pool Craft nothing but success in the future. Even our neighbours are impressed with our pool, including those with pools themselves. Can’t wait for spring!!!!!!!!!!!!
Love, Jennifer, Sukey, Serena and Andrew
Newmarket

Hi Jason,

We wanted to pass on our deep appreciation for the outstanding service that Geoff has given us over the past month. Beginning with delivering the hot tub on Dec 22, to returning our e-mail on Christmas Day, to coming out to the house on New Year’s Day, and then again on Jan 6 to complete set up, Geoff has been entirely service oriented, including continually available, patient, friendly, and determined to make sure we’re completely satisfied with our hot tub. We are, and we won’t hesitate to recommend Geoff to any one of our friends who are interested in a hot tub themselves.

Best wishes,
Darrell and Sheila
Toronto

Hi Jason & Jeff,
Just wanted to thank you very much for your excellent service and support for our new Soft Tub. The bottle of wine delivered to our door was such a unbelievable touch of class in today’s world of business.

Sincerely,

Donna & Bill
Richmond Hill, Ont.

When looking for a company to build our pool we cared about 3 things: Their ability to do it on time; their ability to do it on budget and their responsiveness to our needs. Pool Craft was by far and away the most customer centric and professional company that we dealt with that not only met our expectations, but exceeded them. They were they only company that volunteered to take us to visit clients homes to see their craftsmanship. They were the only company that had a project plan in place letting us know the start and end date for the job. And, they worked within our budget to build the pool of our dreams. John was readily accessible day and night and cared as much about the project as we did. We’re thrilled with how our pool turned out and would recommend Pool Craft to anyone interesting in building their dream backyard.
- Marc G
Thornhill

We chose Pool Craft to build our pool and to design and landscape our backyard. The team was incredibly efficient and professional, they finished the entire backyard within a month. Our backyard is our oasis, we are extremely happy with the way it looks. We appreciate the attention Pool Craft has given us before, during and after the construction of our pool. Thank you again Pool Craft for everything! Thank you very much.
- Sophie L.
Richmond Hill